IN-PERSON: Livable Cities – New York

Abstract

A livable city in the realm of police is a safe city. Based on the Safe Cities Index 2019, Bangkok, Thailand, ranked 47 among 60 cities worldwide, emphasizing the city’s insecure environment. To enhance safety and security, we develop a policy by setting an agenda on the security infrastructure. This research launches a policy lab to initiate a policy innovation, which is formulated by using design thinking to encourage co-creation among the public. In order to gain more insight from the community, a double diamond model is then used for discovering, defining, developing, and delivering a prototype of the policy innovation. As a result, the “Smart Safety Zone” project is implemented in Bangkok. This project aims to enhance the effectiveness of crime surveillance and crime response in the area. Therefore, it lays fundamental infrastructure by installing CCTV, including surveillance systems such as suspect searching, target-area detection, face recognition, license plate detection, SOS emergency call, and public announcement. Command and Control Operation Center (CCOC) is established to monitor retrieved data for public safety. In addition, Public-Private Partnership (PPP) framework is formed by integrating a private IP CCTV into the system. The shared information assists in crime prevention and suppression. An evaluation from the public demonstrates that this policy reduces fear of crime and increases public satisfaction with police services.