The digitalisation of heritage offers significant opportunities and complex challenges. This paper presents findings from three focus groups conducted as part of the ongoing research project “Digitalisation of Heritage in New Zealand”. Building on our previous survey results published in the Architectural Science Review (2024), this study delves deeper into the critical questions facing the heritage sector. Our research aligns with the Maritime Greenwich conference themes, addressing heritage conservation and preservation in a global context. Unlike Maritime Greenwich, New Zealand’s major cities face unique challenges, including the need for structural strengthening and a lack of heritage recognition. Through focus groups with industry professionals, heritage practitioners, community representatives, and academics, we gathered diverse perspectives on using digital tools to document, preserve, and share cultural heritage. These discussions highlighted both opportunities and challenges presented by digitalisation. Our methodology involved focus groups across various New Zealand regions, representing a wide range of stakeholders. Sessions were facilitated by our research team. A semi-structured format allowed for both guided discussion and open-ended dialogue, which was recorded, transcribed, and thematically analysed to identify key themes and insights. Key themes include the democratisation of heritage through digital access, technology’s role in enhancing engagement with heritage sites, and maintaining authenticity in digital representations. The findings underscore digitalisation’s critical role in preserving heritage values for future generations. This paper contributes to the global dialogue on heritage preservation in the digital age – contemporary practice, offering insights and recommendations for leveraging digital technologies to enhance the appreciation and understanding of our shared cultural heritage.
Renata Jadresin Milic is an associate professor at the School of Architecture, head of the Bachelor of Architectural Studies (BAS) and head of the History, Conservation and Heritage Postgraduate Research Group at UNITEC Institute of Technology in Auckland, New Zealand. In addition to teaching design, history, and theory of architecture and research methods, she is engaged in research focused on the theory and practice of heritage preservation. Renata leads research projects involving the local community, industry partners, Unitec faculty and students, using the most advanced methodologies for heritage.